Our team believes managing communities is about more than just maintenance, it’s about connection. That’s why we’ve embraced Places, our resident-focused app, built to make life easier for residents and to help us stay better connected with the communities we serve.
Since its rollout, thousands of our customers have been using Places to stay informed, raise queries, and get the support they need - quickly, easily, and all in one place.
A Simpler Way to Stay in the Loop
From updates on developments to reporting a maintenance issue, Places puts everything at residents’ fingertips:
- Development news and updates
- Information on communal areas and facilities
- Service charge details
- The ability to report repairs or concerns
- Direct contact with estate management teams
We’ve also continued to make improvements to the app’s speed and functionality, ensuring it stays responsive to the needs of the communities we manage.
Speed Matters — But So Does Clarity
When anyone sends a message or report an issue through Places, the request goes straight to the right team at Preim. There’s no inbox limbo. Every query is automatically logged and tracked through our helpdesk system, so responses are faster.
This ensures concerns are visible, accountable, and on the move from the moment a resident taps "send."
Instant Updates
With push notifications, residents never miss a critical update. Whether it's planned works, weather impacts, or building safety information, they’ll be notified directly - keeping them informed when it matters most.
Powered by a Bigger Picture
What makes Places truly stand out is that it’s not just an app - it’s part of a fully integrated platform that connects residents, estate managers, and approved contractors in one system. That means:
- Real-time updates on maintenance progress
- Transparent tracking of works orders
- A consistent process from issue reporting to resolution
- Everyone’s working from the same page – or should we say, screen!
Haven’t Tried It Yet?
Now’s the perfect time. Places is free to download from the App Store or Google Play and only takes a moment to set up.
7.1.2026Why Resident Drop-In Sessions Matter
28.11.2025Kingsgrove Drop-In Session Brings Community Together
22.10.2025Play Area Safety Works Completed at Locking Moor